Gemstone Replacement Services in Vancouver, Canada
Restore Your Jewelry's Brilliance
Golden Hands Jewellery restores the beauty and value of your most cherished pieces with expert stone replacement in Vancouver. Since 1984, our downtown Vancouver workshop has combined decades of bench experience with careful gem matching and secure setting techniques to return heirlooms, engagement rings and everyday favourites to wearable condition. Whether a stone is loose, chipped, discoloured or missing, our team treats every piece with precision and respect.
Why Choose Golden Hands Jewelry?
Professional Gemstone Replacement
Established expertise — Trusted in Vancouver since 1984 with decades of hands‑on bench experience.
Precision gem matching — Colour, cut and clarity matched to blend seamlessly with your existing stones.
Secure workmanship — Industry‑standard setting techniques, prong re‑tipping and final quality checks for long‑term durability.
Insured mail‑in service — Secure, tracked shipping for clients across Canada.
Free evaluation — Every repair begins with a complimentary assessment and a clear, written quote before any work begins.
Our Stone Replacement Services
We tailor each repair to the piece and the owner’s goals. Common services include:
Stone setting — Professional integration into existing mountings using prong, bezel, channel or pavé techniques.
Complete stone replacement — Sourcing or custom‑cutting a replacement that honours the original design.
Stone tightening — Preventative maintenance to secure stones and avoid future loss.
Prong repair and re‑tipping — Reinforcing worn settings to hold gems firmly.
Full evaluation and cleaning — Structural inspection and professional cleaning included with every job.
We work on simple solitaires, modern designs and intricate antique settings, adapting our approach to preserve the piece’s integrity.
Our Process for Stone Replacement
We follow a transparent, careful workflow so you know what to expect at every step.
Typical turnaround: Most standard repairs are completed within a few business days after approval; complex or custom work may take longer. We provide an estimated timeline with every quote.
Inspection & Matching
We assess prongs, setting wear and the stone’s condition. If a stone is missing, we select a replacement that matches cut, colour and clarity. If a stone is chipped, we determine whether re‑polishing or replacement is the best option.
Custom Cutting & Sizing
For unique settings, our jewellers custom‑cut and size the new stone to ensure a flawless fit.
Setting & Securing
We use the correct technique for the setting type and reinforce prongs or bezels as needed.
Cleaning & Polishing
Professional cleaning restores the piece’s original shine.
Final Quality Check
A thorough inspection confirms the stone is secure and the finish meets our standards.
Some of the Stones and Jewellery Items We Restore
We work with a wide range of gems and settings:
Diamonds — Precision matching for consistent sparkle.
Sapphires, rubies and emeralds — Careful handling to preserve natural characteristics.
Opals and pearls — Delicate techniques for fragile materials.
Modern alternatives — Moissanite and lab‑created stones for ethical and cost‑effective options.
Items we service: Rings, including but not limited to engagement rings, wedding bands, necklaces, pendants, bracelets and antique or heirloom pieces.
Repurposing Loose Stones & Custom Work
Secure, insured mail‑in options are available for clients outside Vancouver.
Have a loose stone you’d like to reuse? We can repurpose it into a new design or incorporate it into an existing piece. Our workshop is equipped for delicate custom work, including setting loose stones into pendants, rings or charms.
How to Access Our Services
Golden Hands Jewelry is your go-to expert for professional jewelry repair and restoration in Vancouver, Canada. Whether your favorite piece has lost its shine, needs resizing, or requires expert stone setting, our skilled artisans bring decades of experience to every repair. We use safe, high-quality techniques to ensure your gold, silver, and gemstone jewelry looks as stunning as the day you got it. Don’t let dull or damaged jewelry sit unused
Call us today at +1 (604) 681 9624 and bring back the brilliance of your treasured pieces!
Visit our Vancouver workshop — For the fastest service and an in‑person evaluation, bring your item to: Golden Hands Jewellery #130, 319 West Pender Street, Vancouver, BC V6B 1T3 Hours: Monday–Friday, 9:30 a.m. – 5:00 p.m.
Mail‑in service — If you cannot visit, use our insured mail‑in option. Prepare your item carefully, include contact details and photos if possible, and use tracked shipping. We provide a free estimate upon receipt and will not begin work until you approve the quote.
Primary next step: Fill out the contact form below the content to request a free evaluation or mail‑in instructions. Include a brief description and photos where possible; we’ll reply with next steps and an estimated timeline.
Contact US
Want to get started? Enter your details below to place an order or inquire about our services!
Jewellery Repair Services
Hello! I am looking to repair this ring https://leahalexandra.com/products/compass-ring-pearl as the gold plating has worn off and tarnished.
I am curious about two options:
1) polish the ring to remove the tarnishing and gold plating to reveal the silver underneath
2) take the pearl out and recreate the setting in either 10k or 14k gold (size 5)
Would you be able to price out both options?
Thanks,
Alex
Hi Alex, thank you for reaching us. We will reply to you by email soon